Several options are available for the physical connection to the Xetra® Vienna trading system – for the markets of Budapest, Ljubljana, Prague, Vienna and Zagreb.

Depending on whether the trading participant is connected physically, directly or indirectly, – via an Authorized Service Provider (ASP) – to the trading system, it is called a direct and or indirect technical connection. 

The conditions for the technical connection are stipulated in the Master Connectivity Agreement (MCA), which is the technical connectivity contract of the Vienna Stock Exchange entered into by the trading participants, ASPs and the Vienna Stock Exchange as the service provider of the technical connectivity to the trading system. The current "Rules for the Technical Installations of the Trading Systems" are part of the MCA.

For further questions the Technical Helpdesk is at your disposal.

Technical Service Desk

On trading days from 8:00 to 18:00 hrs.

it_helpdesk(a)wienerboerse.at
+43 1 531 65-284